Terms & Conditions

1. Acceptance of Terms

By creating an account, enrolling in a course, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional guidelines or rules applicable to specific services. If you do not agree with any part of these terms, you must not use our platform.

2. Definitions

For the purposes of these Terms and Conditions:

• "Platform" refers to the AI Governance Academy website and all related services
• "User," "You" refers to any individual who accesses or uses our platform
• "Instructor" refers to users who create and publish courses on our platform
• "Student" refers to users who enroll in and take courses
• "Content" includes all materials, courses, videos, text, and resources
• "Services" refers to all features, functionality, and content provided through the platform

3. Company Information

AI Governance Academy
128 City Road, London, EC1V 2NX, United Kingdom
Email: info@aiga.ac
Phone: +44 20 4577 2645

4. Account Registration

To access certain features of our platform, you must register for an account. By registering, you agree to:

• Provide accurate, current, and complete registration information
• Maintain and promptly update your account information
• Keep your password confidential and secure
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account
• Be at least 18 years of age

5. Course Enrollment and Access

5.1 Enrollment

When you enroll in a course, you receive a limited, non-exclusive, non-transferable license to access the course content for personal educational purposes. This license is valid for the lifetime of the course on our platform, subject to these terms.

5.2 Payment Terms

• All prices are displayed in GBP (£)
• Payment must be made in full before course access is granted
• Payments are processed securely through our payment partners (e.g., Stripe, PayPal)
• We do not store your full payment card details

5.3 Refund Policy

Under the UK Consumer Contracts Regulations, you have the right to cancel your purchase within 14 days from the date of enrollment. To be eligible for a refund:

• You must request the refund within 14 days of purchase
• You must not have completed more than 25% of the course content
• The refund will be processed to your original payment method within 14 days

To request a refund, contact us at info@aiga.ac with your order details.

5.4 Free Courses

Free courses are provided at no cost but remain subject to these Terms and Conditions. We reserve the right to modify or discontinue free courses at any time without notice.

6. User Conduct

You agree not to:

• Use the platform for any unlawful purpose or in violation of UK laws and regulations
• Share, distribute, or resell course content without written authorisation
• Harass, abuse, or harm other users or instructors
• Impersonate any person or entity
• Interfere with or disrupt the platform or its servers
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to any part of the platform
• Scrape, data mine, or use automated tools to extract content
• Violate any intellectual property rights

7. Intellectual Property

7.1 Platform Content

All content on our platform, including but not limited to text, graphics, logos, images, videos, software, and course materials, is protected by copyright, trademark, and other intellectual property laws. All rights reserved.

7.2 Instructor Content

Instructors retain ownership of their course content. By publishing content on our platform, instructors grant us a limited license to host, distribute, and promote their courses through our services.

7.3 User-Generated Content

By submitting reviews, comments, or other content, you grant us a non-exclusive, royalty-free, perpetual licence to use, display, and distribute such content in connection with our services.

8. Certificate of Completion

Upon successful completion of a course, you may receive a certificate of completion. Certificates are provided for professional development purposes and do not constitute formal academic accreditation unless explicitly stated for specific programmes.

9. Limitation of Liability

To the fullest extent permitted by UK law:

• AI Governance Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform
• Our total liability shall not exceed the amount you paid for the specific course giving rise to the claim
• Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation

10. Disclaimer of Warranties

The platform and all content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties, express or implied, regarding:

• The accuracy, completeness, or reliability of any content
• The uninterrupted or error-free operation of our services
• Specific employment outcomes from course completion
• Compatibility with your devices or software

11. Termination

We reserve the right to suspend or terminate your account and access to our services at any time if:

• You violate these Terms and Conditions
• You engage in fraudulent or unlawful activity
• We are required to do so by law
• We discontinue the service (with reasonable notice)

12. Modifications to Terms

We may modify these Terms and Conditions at any time. We will notify users of material changes by:

• Posting the updated terms on this page
• Sending an email notification for significant changes
• Updating the "Last updated" date

Continued use of the platform after changes constitutes acceptance of the modified terms.

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Alternative Dispute Resolution

If you are a consumer in the UK or EU, you may be entitled to use the European Commission's Online Dispute Resolution (ODR) platform. For more information, visit https://ec.europa.eu/consumers/odr.

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any additional policies referenced herein, constitute the entire agreement between you and AI Governance Academy regarding your use of the platform.

17. Contact Information

For questions about these Terms and Conditions, please contact us:

• Company: AI Governance Academy
• Email: info@aiga.ac
• Address: 128 City Road, London, EC1V 2NX, United Kingdom
• Phone: +44 20 4577 2645